3 Smart Ways to Exceed Your Customers’ Digital Expectations

3 Smart Ways to Exceed Your Customers’ Digital Expectations

The drive to become a customer experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and business can lead the charge.

There is potential for a huge upside, as businesses increasingly correlate strong customer experience with revenue growth. For leaders and teams wanting to combine creativity and technology, we’ve identified three ways to kickstart their experience-driven digital strategy.

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Empowering the assembly line

Empowering the assembly line

Discover how Microsoft Teams—launched in just three weeks during the pandemic—is helping Toyota integrate departments such as manufacturing, R&D, and sales into one app. This makes communication easier and processes more efficient throughout the organization.

Engage employees, improve productivity, and build team cohesion

Engage employees, improve productivity, and build team cohesion

People feel less connected to their colleagues since moving to remote work. The solution? Create meetings that make everyone feel like equal participants—whether in the office, at home, or on the go. Remote attendees should not suffer from dropped audio or lo-fi, pixelated faces. Microsoft Teams Meetings, Teams Rooms, Surface Hub 2S, Teams webinar, Teams Platform, and Microsoft Endpoint Manager all serve to enhance employee engagement.

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Azure App Service

Azure App Service

Microsoft Azure App Service is a fully managed platform for building, deploying, and scaling your web apps. Work with .NET, .NET Core, Node.js, Java, Python, and PHP—in containers or running on Windows or Linux.

Azure meets rigorous, enterprise-grade performance, security and compliance requirements.

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Lightning-fast innovation, elastic scalability, cost savings, and better performance

As global conditions and customer expectations shift rapidly, innovation, efficiency, and resilience are more important than ever to business. With Microsoft Azure, you experience lightning-fast innovation, elastic scalability, cost savings, and better performance.

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The future of frontline work and devices

The future of frontline work and devices

Digitize your processes to meet your business’s needs, manage shift schedules by workforce management systems, track machine repairs and approvals across the team, and more. Microsoft Teams delivers the tools you need in one app. Learn more.

Hybrid Work: A Guide for Business Leaders

Hybrid Work: A Guide for Business Leaders

Hybrid work has been a big shift, and Microsoft leaned into their growth mindset culture to take a ‘learn it all’ approach in adapting to the reality of modern customer and employee needs. The result? A guide for leaders about how understanding people, places, and processes can enable innovation and success.

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Reimagine the Flow of Work in the New Hybrid Work Reality

Reimagine the Flow of Work in the New Hybrid Work Reality

The hybrid work model is here to stay. As office and remote work continue to evolve, business leaders are looking for a new operating model. Microsoft 365 products like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface Hub—encourage digital collaboration.

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Safer workplaces for frontline workers

Safer workplaces for frontline workers

The Power Platform Return-to-the-Workplace solution was designed to help employers prepare to return to in-person operations safely by providing safety tools for facility managers, self-service health and safety tools for employees, and case management tools for health and safety leaders. Learn more in this video.

Setting The Stage For Collaborative Hybrid Teams

Setting The Stage For Collaborative Hybrid Teams

Now that hybrid work is becoming the prevailing paradigm, companies are struggling to avoid the pitfalls and balance the needs of a diverse and divided workforce.

Explore the four things you should consider—from investing in the right tools and overcoming meeting fatigue to finding new ways for personal connection with people who may feel isolated and disengaged.

Develop your own path on Microsoft Azure

Develop your own path on Microsoft Azure

Whether you’re developing your apps on .NET or Java, Microsoft Azure offers great benefits for both. From Visual Studio tools, global compliance, and multiple hosting options, Azure is the go-to cloud service for faster, simpler development.

Sign up to stay connected so we can help you develop your own path on Azure and keep you up to date on the latest cloud computing advances.

The NFL Huddles with Microsoft Teams to Digitize Collaboration for Game Day

Due to COVID-19, the NFL abandoned its high-touch, in-person communication culture at league offices and quickly adopted a virtual home field. Microsoft Teams helped the NFL stay connected and safely execute all 270 combined regular season and playoff games and Super Bowl LV—despite the collaboration challenges brought on by the pandemic.

Microsoft Teams and Microsoft Surface devices empowered the NFL to communicate internally and manage operations behind the virtual draft, including event security and technical support.